WebsiteAlive, a leader in Live Chat technology, is taking the sports and entertainment industry by storm with its award-winning Alive Chat solution. Professional sports teams from the NFL, NBA, MLS, NCAA and the NHL as well as sports-related companies have embraced WebsiteAlive and Alive Chat is their Live Chat provider of choice. To support the ever-growing sports and entertainment customer base, WebsiteAlive launched a new division dedicated to the sports and entertainment industry.
?For professional sports teams to be successful, they must stay in touch with their fans and Alive Chat is an excellent and immediate way to do so,? explained Adam J. Stass, Managing Director of WebsiteAlive. ?We started with a couple of teams and eventually expanded our reach to the NFL, NBA, MLS, NCAA and the NHL as well as sports-related companies. It soon became apparent that we needed an entire division devoted to supporting these organizations as well as explaining the benefits to others, so we formed the new sports and entertainment division.?
The Alive Chat Sports and Entertainment Division will focus on continuing positioning WebsiteAlive and Alive Chat as the leading Live Chat provider for the sports industry. Bryan Apgar, who recently joined the company as Director of Sales and Chat Innovation after working with the Houston Rockets and Dallas Mavericks, is Manager of the division.
?Alive Chat helps teams increase ticket revenue through instant live interaction. Fans want easy, quick ways to get tickets and ask questions. Alive Chat gives them a way to instantly interact with a ticket rep for hassle free communication,? Apgar continued. ?But increased ticket sales is just the tip of the iceberg. More and more teams and sports-related companies are using Alive Chat to increase product sales as in the case of Bridgestone Golf who uses Alive Chat for golf club and ball recommendations, as well as field fan questions as the Cleveland Cavaliers recently experienced after the LeBron James announcement.?
Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive?s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
?WebsiteAlive and Alive Chat are members of the team. As professional sports teams and sports-related companies continue to reach out to fans and customers, Alive Chat will continue to be an integral part of their overall marketing efforts,? Stass concluded.
To add WebsiteAlive?s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales (at) websitealive (dot) com, or visit them on the web at http://www.websitealive.com.
About WebsiteAlive ? http://www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including Royal Caribbean Cruises, Ltd., Cleveland Cavaliers, Chicago Blackhawks, New York Jets, Bridgestone Golf, Gold?s Gym, Keller-Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive?s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.
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